Bruges Triennial respects the privacy of users to its website. In general, we collect information about you if you create an account or if you purchase tickets online, by telephone or at our reception desk (In&Uit Brugge). We use your data to keep you quickly informed about any changes to the performance or cancellations. Furthermore, we use your data for statistical information for making further adjustments to our services.
Bruges Triennial fully complies with the Belgian law of 8 December 1992 concerning the processing of personal data, amended by the law of 11 December 1998, which takes account of the European directive of 24 October 1995. Furthermore, we follow the guidelines of the new European privacy legislation, the GDPR (General Data Protection Regulation). This regulation takes effect from 25 May 2018.
How do we collect your data?
When you subscribe to our newsletter or when you submit a proposal.
We store the following information
We store your data for as long as we consider this necessary. If you wish, we can delete your data. See below 'What to do if you do not agree to the use of your personal data?’
Your contact and account information: Personally identifiable information such as your name, address, telephone number and email address. Personal details, such as your age, sex and personal interests. The organiser records the data that visitors provide when registering in the Bruges Triennial database.
If you use our website, we may store information about your browser and IP address (your computer is localised using this number, and you need this address to be able to visit websites).
This allows us to see which site you have come from, the purpose for which you have used our site, or which site you go to when you leave our site. It also allows us to see your country of origin, browser type and the type of device which you use to visit our website (computer, tablet, smartphone). We use this data for statistical purposes and it serves purely for tailoring the use of the ticket website to users. This enables us to improve the user experience.
We use your information for
Analysing information so that we can better understand you, and our customers in general. We do this so that we can take better decisions about our services, advertising, products and content, based on a more detailed view of how our clients use our current services, and it allows us to offer you a more personalised experience.
Where is your data stored?
Your data is stored in a highly secured data centre that is managed by the supplier of website. This supplier is not able to use your data under any circumstances.
What if you do not agree?
If you would like to withdraw your consent to the use of your personal data, please write to us.
If you no longer wish to receive our newsletters, you can unsubscribe using the link in the email you received containing the newsletter. Alternatively, you can email us. We will then remove you from our mailing list.
You can opt to have all of your data removed from our database. (Anonymisation)
In this case, you should contact us, and we will remove you from the database of our website.
You can block cookies via your brower (via options, settings).
How can you contact us?
Triënnale Brugge - Lange Vesting 112, BE | 8200 Brugge
+32 50 44 20 02 | firstname.lastname@example.org
What we do if this policy is updated?
From time to time, we amend our privacy practices. We will inform you as required by law if we make any changes to this policy. We will also place an updated version of this policy on our website which will have a different date and version number to those shown below. Please check our website regularly for updates.
This privacy statement was updatet on 1 september 2021.